Archive for August, 2009
Why Leaders Need Stories: A Lesson from Don Hewitt
August 28, 2009 8:00amHarvardBusiness.org
via Why Leaders Need Stories: A Lesson from Don Hewitt.
There are three reasons why a good story can be a useful leadership tool:
To inform. We all want the facts, but if a leader wants the facts to matter he needs to add a little seasoning. Stories can take raw data and give it life. For example, why not use a spreadsheet to tell a story about rising sales, or declining quality? Use the data to make your points. Then, flesh out that explanation with stories about the effect on individuals, teams and the company as a whole.
To involve. If you need to get people on your side, you need to involve them in the process. You need to engage their interest. For example, if an executive needs to persuade people to support an initiative, she can describe how the initiative will benefit the customer but also emphasize how it will improve the lot of employees, too. (More customers, more sales, more revenues, more jobs, more opportunities for promotion, etc.)
To inspire. Employees become jaded; there is only so much “importance” they can absorb, even when their jobs are at stake. So it falls to leaders to find ways to inspire their teams. Stories are the ideal vehicle for inspiring people because successful ones can dramatize the human condition. A story about a customer service representative who drove to the house of a customer to rectify an error, or a sales person who drove through a raging blizzard to close a sale, can quickly become the stuff of corporate legend. These stories give sustenance in times of travail, and say to an employee faced with long odds, “If he can do it, so can I.”
To add to this article, leaders need stories to create a culture, or even a culture change. Think about a leader in your past who has shared a story of amazing triumph or disastrous failure to a department or organization. The story tells will always paint a picture as to what is needed by everyone in the company, whether it be personal sacrifice, accountability, experimentation, or the ability to break rules when bureaucracy creates needless hurdles.
Categories: Biz, Leadership
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Should Work Make Us Happy?
August 27, 2009 8:55amHarvardBusiness.org
via Should Work Make Us Happy?.
According to Swiss philosopher Alain de Botton, we are living in a unique era, when we are encouraged to seek happiness through work. The idea of work as a source of fulfillment has been around much longer (championed by Benjamin Franklin in the 18th century), as has work as a source of meaning (articulated by Victor Frankl in the 1940s). Yet work as a source of happiness is something else. De Botton believes that while work has been important in all societies, it is now so closely tied up with our identity that the first question we ask new acquaintances is not where they come from, but what they do.
In his new book, The Pleasures and Sorrows of Work, de Botton interviews a range of workers, from rocket scientists to biscuit manufacturers to accountants to artists to find out what makes jobs fulfilling — or soul-destroying. One of the most disturbing discoveries he makes is that most of us are still working at jobs chosen for us by our sixteen-year-old selves.
Categories: Biz
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Carrier cant stop hackers stealing customer info
August 20, 2009 1:57pmAnother reason AT&T sucks -
Boing Boing Gadgets
via Carrier cant stop hackers stealing customer info.
“They can’t seem to secure my account,” Mitnick told The Register. “And then instead of doing something about it, they try to kill the messenger and want to boot me off their network when all I want them to do is to secure my account so no one gets access to my phone records.”
Mitnick said the cellular account has been repeatedly breached over the years, despite a wide range of countermeasures he’s followed to prevent the attacks. In recent years, he’s committed the password to memory and has deliberately not shared it with anyone or kept it stored on a computer. …“There are so many ways into these networks,” he said. “They have to take some responsibility, not just silence the people that are filing complaints.”
Categories: Miscellaneous
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Gina Trapani
via Forget the Business Card. Just Google Me.
It’s pretty simple: Google is the new business card. Professionals who want to remain contactable, even as they hop jobs, want to stay high up in web search results. Updating a personal blog is the labor-intensive way to do this; setting up a LinkedIn or even a Facebook page can also get someone with a unique name high up in search results.
For people with a common name — or a name similar to someone with a stronger Internet presence — Google Profiles comes to the rescue
Categories: Biz, Tech
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Assault Rifles & Presidents Don’t Mix
August 18, 2009 12:30pm
What could be worse for gun advocates than bringing an assault rifle to a presidential speech?
First, consider that gun violence is never going away from the headlines.
Then, consider how the majority of gun violence is the result from a conflict (i.e. Beltway Sniper), sometimes sprinkled with crazy (Virginia Tech massacre).
Finally, connect the dots and realize that an assault rifle brought to a heated conflict – a group of people protesting the President – will induce the most negative images of gun ownership: horrific and senseless violence.
This one man’s actions brings unnecessarily negative attention on the dangers of gun ownership. From Yahoo News:
Fred Solop, a Northern Arizona University political scientist, said the incidents in New Hampshire and Arizona could signal the beginning of a disturbing trend.
“When you start to bring guns to political rallies, it does layer on another level of concern and significance,” Solop said. “It actually becomes quite scary for many people. It creates a chilling effect in the ability of our society to carry on honest communication.”
He said he’s never heard of someone bringing an assault weapon near a presidential event. “The larger the gun, the more menacing the situation,” he said.
In conclusion, if you don’t want the second amendment further jeopardized then don’t be like this jackass in the news. Instead, show you have respect and common sense by leaving your guns at home.
Categories: Politics, Rant
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Health Care Hypocrisy on Facebook
August 17, 2009 10:11pmThe following debate took place on Facebook after I responded to a poll posted by my Facebook friend, Melissa. It quickly becomes humorous as facts are thrown out the window in favor of blind ideology. To this extent, it appears that some prefer to be ideologically hypocritical than informed. Note: some irrelevant comments were removed and poignant statements made bold in this copy to improve readability.
Melissa:
voted “I Oppose” in “The Health Care Poll.” I oppose his wide sweeping, deprivatization, health insurance is a right bill. I am just fine with reform, education, making a healthy life available to everyone. I am not ok with making abortion available to everyone at the tax payers expense.
Me:
Don’t worry, the bill doesn’t reverse the restriction of federal money towards abortions. http://tinyurl.com/r9v85d
Mark:
that’s true. regardless, there is a bill that funnels money to the government for abortions. don’t even need a good reason for abortions. be it kids getting pregnant, rapes, or unfit mothers. in most states, atleast. sometimes, teenagers don’t even need parent permission, sometimes, parents will jump at the chance to have their grandchildren aborted.
Me:
Which bill is that?
Mark:
mannnn, david. i was hopin noone would call me on that. i was tryin to sound like i knew what i was talking about. i have no real good answer other than king barack osama was instrumental in creating a bill that called babies that had not been born yet were not yet people exempting them from abortion laws. [SB 1082, Held in Health and HumanServices, 3/13/03; Session Sine Die, 1/11/05; BAIPA, Public Law 107-207] say that since kin osama claims that unborn children are not, legally, citizens, they are not covered by law
Me:
“There is a bill that funnels money to the government for abortions” and you cited the dead SB1082 (a defintion bill) and Law 107-207 which Bush signed into law in 2002. Again, what bill is that?
Melissa:
One of the really scary issues in this new Obamacare bill is the “end of life” counseling. Dr’s will be stronly encouraged and finacially incentivized to provide “end of life” counseling to persons over a certain age every so often – say every 5 yrs. Is that really necessary? Do we have lots of old ppl running around concerned about the end of their life? I mean – if we want to help out hardworking Americans who need healthcare then lets do that and stop rushing our elderly to the grave. I am not adressing this at anyone in particular and I really enjoy these disussions so please take this in the right spirit and add on.
Me:
The counseling is optional. But it’s included to benefit the elderly who can’t afford such consultation. Even the AARP wants the new system to extend Medicare to provide end-of-life counseling services, including hospice care.
http://tinyurl.com/r9v85d
http://tinyurl.com/mz7vjs
http://tinyurl.com/n859cs
Melissa:
The couseling is “optional” and physicians will “not be paid for services” if they do not offer it. The solution to the elderly is helping them decide to shorten their lives by not treating illlnesses, restricting IV fluids during hospice, refusing treatments that could bring them back to good health….
I am so tired of thinking the gov’t owes us. It does suck to incur huge bills w/o insurance. I have several friends who had babies w/o insurance and were still paying for the first kid when the sescond was born. They worked their ass off and paid their own bill.
There is some pretty convoluted wording about whether ppl will be able to keep their own insurance or not.
The gov’t is spending money out of control right now and does not have a good, sound track record running the programs they are in charge of, giving them such a huge chunk of our private lives does not make any sense to me.
Matt:
okay i gotta give my long winded weigh in as well
….you guys have been warned.lol the “end of life” care is mentioned in one of the bills, but i heard this am that they are talking about taking it out as a measure to eliminate some of the stress it is causing…which i think would be a good thing because that is scary language, whether its intended or not. but think about this, (and this is purely opinion & speculation) but look at how obama voted on sb1082 in the illinois senate, he voted against saving the lives of babies who amazingly survived abortions, it boggles my mind that we have a president who voted AGAINST saving the life of a child who happened to survive an abortion! i mean, its hard to argue that thats not extreme. now judging the way he voted on that, i have a very hard time believing hes going to worry too much about some “unproductive”, “costly”, senior citizen who may have only a few good years left…when that 10 year old “future tax payer” needs the same surgery, which do you think makes more financial sense? it sounds extreme, but so does sb1082…and i have no doubts that even long after obamas gone, healthcare rationing will occur if this thing passes as it is.
Me:
Mel – “The solution to the elderly is helping them decide to shorten their lives by not treating illlnesses, restricting IV fluids during hospice, refusing treatments that could bring them back to good health”These are not end of life services. (see the links I provided above for reference).
Matt – “healthcare rationing will occur if this thing passes as it is.”
That is what the bill intends to fix. It is not uncommon for insurance providers to deny payment for treatment that is costly or pre-existing (http://tinyurl.com/l45q29), leaving patients to die.
Mel/Matt – Are you opposed to the insurance overhaul because of something factual, or because you are ideologically opposed to Obama?
Are you willing to tell family, friends, and neighbors in your community that you don’t think they should have affordable access to health care because you don’t like Obama? Does your ideology seek to protect only the life of the unborn, or are you willing to extend your love of life to those who are living without proper medical care?
Matt:
david, i would say yes i am opposed because i am ideologically opposed to obama as well as it cannot be paid for, especially in this economic time that president obama, “inherited”
i will however, voice my support for this bill, IF and only IF our politicians forgo their gold plated policies and are mandated by law to accept the same public option…only when the senators and members of congress are willing to put their own rear ends on the line, will we have something worthy for the American people.
in a perfect world socialized medicine would work and we wouldnt have things like cost to worry about….but i have NO FAITH whatsoever that the government can run healthcare efficiently.
oh,,,and for the record, i am for healthcare reform. status quo is killing us too.
Me:
“i will however, voice my support for this bill, IF and only IF our politicians forgo their gold plated policies and are mandated by law to accept the same public option”The FEHB plans for politicians is similar to most other insurance plans and premiums (http://tinyurl.com/qc7boj). Their out of pocket expense mirrors my own.
In addition, politicians can accept the same public option under the proposed bill since they are US citizens. They may choose to do so if one is cheaper than the plan they receive from the FEHB.
Regardless, your point now says that your friends, family, and neighbors shouldn’t have affordable insurance because you don’t like the insurance policies offered to politicians. Again, does ideology cast a cloud on rationality?
Melissa:
What Matt said…
I was actually reading parts of this bill yesterday, our exec director has been poring over it. I oppose this bill bc I oppose socialized medicine, I oppose the cost, I oppose the abortion and assisted suicide aspect, I do not believe the gov’t can or should be running our healthcare. I also have no confidence whatsoever that we will be able to keep our insurance plan that we currently have if this bill goes through. From what I can see Obamacare would have all of us, even those who are happy with their insurance, switch to his plan or pay.
Me:
So even though the facts show that this bill gives everyone greater choice and depth in health care for less (including keeping your own insurance), and despite the fact the bill has absolutely nothing to do with abortion or assisted suicide (http://tinyurl.com/kkprna), you still don’t want your friends, family, and neighbors to have good health care.I must admit that further debate is moot when facts are not only ignored, but are instead replaced with outrageous falsehoods.
Categories: Miscellaneous
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Want to Change the World? Change the Tax Code – Dan Pallotta – HarvardBusiness.org.
In a recent Huffington Post blog post, Harvard Business School Professor Clayton Christensen encouraged the new White House Office of Social Innovation to, “break down an antiquated assumption that all social innovation is the province of the nonprofit sector. Our language, accounting conventions, capital markets and tax codes all amplify the binary belief that profit is the opposite of philanthropy and incompatible with social innovation. It isn’t.”
Give consumers tax-deductibility on products and services they buy from for-profit companies whose work have embedded social good. This would break the 501 (c) 3 monopoly on “charity” and allow a host of financially incentivized, for-profit players to enter the game. It would also give 501 (c) 3s the freedom to change their tax status and break the bonds of their restrictive operating rules. Most important, it would open the door to social change to the most powerful economic force know to humanity: the entrepreneurial spirit
Categories: Politics
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Glenn Beck’s Operation
August 15, 2009 11:09amIf only the ailing Glenn Beck, 16 months ago, had received the health care he’s raving about today.
| The Daily Show With Jon Stewart | Mon – Thurs 11p / 10c | |||
| Glenn Beck’s Operation | ||||
| www.thedailyshow.com | ||||
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Categories: Entertainment, Politics
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Seth's Blog
via Willfully ignorant vs. aggressively skeptical.
It’s easy to fit in by yelling out, and far more difficult to actually read and consider the facts.
Categories: Politics
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The Return of the Viral Email
August 14, 2009 9:21pmWhiteHouse.gov Blog
via The Return of the Viral Email.
8 ways reform provides security and stability to those with or without coverage:
- Ends Discrimination for Pre-Existing Conditions
- Ends Exorbitant Out-of-Pocket Expenses, Deductibles or Co-Pay
- Ends Cost-Sharing for Preventive Care
- Ends Dropping of Coverage for Seriously Ill
- Ends Gender Discrimination
- Ends Annual or Lifetime Caps on Coverage
- Extends Coverage for Young Adults
- Guarantees Insurance Renewal
Categories: Politics
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